Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a site we cover? Here's how to reach the Online Crypto Casino team and what you can expect once you do.
How to Reach Us
Email is the best way to get in touch. Send your message to [email protected] and a member of our team will read it — we don't rely on canned auto-replies to do the work for us. A quick note on what your message is about (a correction, a general question, feedback on a specific casino) helps us route it to the right person and respond faster.
We aim to reply within a couple of working days. During busier periods it may take a little longer, but every message gets a genuine response.
What You Can Get in Touch About
- Review questions — If you want more detail on how a site scored on coin support, payout speed, licensing or bonus terms, ask us directly.
- Corrections — Crypto casinos change their bonuses, licensing, and supported coins fairly often. If something on the site looks out of date, tell us and we'll look into it.
- Site suggestions — If there's a bitcoin casino, no-KYC site, or crypto gambling platform you think we should be reviewing, let us know what you'd like covered.
- Content feedback — If our coverage of anonymous play, wallet setup, or the legal grey area around offshore casinos in the US could be clearer, we want to hear it.
- Partnership or editorial enquiries — If you represent an operator or a relevant organisation, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention this in your message and we will point you toward support resources, alongside the national helpline listed below.
Before You Write In
A few things are worth knowing before you reach out, since they come up often in messages we receive:
- We don't offer personalised gambling, legal, or tax advice. If you have questions about your own situation — including whether a particular crypto casino is available to you in your state, or how gambling winnings and crypto gains are taxed — a qualified professional in your state is the right person to ask, not us.
- We can't resolve account issues, deposit or withdrawal disputes, or KYC problems with any individual casino. Those need to go through that operator's own support team.
- Our ratings reflect independent research into coin support, licensing, game variety, payout speed, and bonus terms. Commercial relationships with any site listed on biomeso.net never decide where it ranks — see our Best Non GamStop Casinos 2026 page for another example of how we compare offshore operators.
A Note on Responsible Gambling
Every crypto casino we cover involves real money risk, including the added volatility of holding value in Bitcoin, Ethereum, Litecoin, or other coins while you play. Gambling should stay entertainment, not a way to solve money problems, and no one under the applicable state or site minimum age — 18 or 21 depending on the operator — should be playing at all.
If gambling stops feeling like entertainment, free and confidential support is available through the National Problem Gambling Helpline at 1-800-GAMBLER. Keep in mind that offshore, Curaçao- or Anjouan-licensed crypto casinos generally don't offer the same self-exclusion tools or player protections that US state-regulated operators provide, so building your own limits matters more when playing on these sites.
If your message to us touches on any of this, say so plainly — we take it seriously and will respond accordingly rather than treating it as a routine enquiry.
What Happens Next
Once we receive your email, it's reviewed by someone on our editorial team, not routed to a bot. If it needs input from someone else — for example, a fact-check on a licensing claim or a bonus term — we'll follow up once we have an accurate answer rather than guess. Thanks for taking the time to reach out; it genuinely helps us keep the site useful and current.